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How to Earn Points
How to Redeem Points
FAQs
Program Terms & Conditions
MY ACCOUNT
ABOUT GARV
CONTACT US
FREQUENTLY ASKED QUESTIONS
Q.
How to register in the program?
Registration can be done through web, mobile app or helpdesk.
Q.
Which documents are required for registration?
For registration, GST certificate and Govt ID Proof are mandatory.
Q.
When will points be uploaded?
Points will be uploaded on monthly basis as per purchase details shared by assigned distributors.
Q.
How can disputes be raised?
Any dispute can be raised by clicking on DISPUTE button and submitting required documents for dispute.
Q.
When can dispute be raised?
Any dispute can be raised within 10 days of point upload.
Q.
Is it mandatory to submit details in the claim form?
All fields mentioned in claim form are mandatory. Account will remain inactive in case of missing details.
Q.
Where can I check the details of monthly point upload?
Point details can be seen in My Purchase History under My Account.
Q.
Where will point statement be provided?
Point statement will be sent to registered email address every month. It can also be seen in My Purchase History.
Q.
Where is redemption catalogue available?
Redemption catalogue is available on My Rewards Section.
Q.
What is the TAT for receiving redeemed vouchers/products?
Vouchers will be delivered within 24 hrs of redemption & products will be delivered within 21 working days.